Frequently Asked Questions
Hopefully you will find the answers you are looking for on this page, but please do not hesitate to contact us if you need more info.
- Cruelty-free and Vegan
- UK Cosmetic Safety Regulations
- Wikkid Product Safety
- Free from highly toxic ingredients ("10-free")
- Satisfaction Guarantee
- Customer Loyalty
- Rest Of World shipping
Are your products cruelty free and vegan?
Most definitely! We are extremely proud to be certified with PETA as Cruelty-free and Vegan.
Do your products meet UK regulations?
Absolutely! The manufacture and sale of all cosmetics within the UK is governed by UK cosmetic regulations. These regulations have been put in place to strengthen the safety of cosmetic products and it is illegal to sell cosmetics within the UK without adhering to these strict requirements. The products in the Wikkid Polish range meet all of these legal demands.
Are Wikkid products safe?
The complete Wikkid Polish range is "10-free" and all possible precautions are taken to ensure that our products are of the finest quality and safe for your cosmetic use. The toxicology, chemical makeup and quantity of every ingredient in the final product formulation has been approved by a qualified chemist before placing any product on the market.
What does "10-free" mean?
Nail polish in the past has been known to contain very toxic ingredients. The Wikkid Polish range contains none of the known carcinogens without compromising on quality or performance. Our formulation is Vegan, cruelty-free and UK approved. We are "10-free" ie FREE of the following: DPB, Formaldehyde, Formaldehyde Resin, Toluene, Camphor, Xylene, Ethyl Tosylamide, Triphenyl Phosphate, Paraben, Fragrance and Animal Products. You can find our full ingredients list here.
What does "satisfaction guaranteed" really mean?
We want all of our customers to love their Wikkid products in the same way that we do. If you are not entirely satisfied with your purchase, please contact us. Order cancellation, product refund and return policies can be found in our Terms and Conditions.
Customer Loyalty Scheme
Basically, you earn 1p for every £1 you spend (minimum order £10). You can redeem your loyalty points as you go or save them up for a mega blitz (minimum order £25). If you have any difficulties with the scheme, please contact us.
Do you sell to wholesalers?
We can certainly discuss it. If you have an outlet to offer Wikkid products for re-sale, please contact us.
Why don't you ship to all worldwide countries?
Royal Mail will not transport nail polish internationally so our shipping options are restricted. However, we are trained in handling and packaging Dangerous Goods allowing us to ship to many countries direct from this website using other reputable couriers. Or check our international stockists for shipping to your country.
I have met some wonderful people along my journey to grow Wikkid into a successful business. I offer my heartfelt thanks to the following people for their continued help and support:
- Our very own Wikkid Cauldron (not many businesses have one of those) who constantly manages to
infuriateamaze me with their manipulation of the English language to create the wonderful blurbs for our products.
- Cat for the beautifully clean bottle shots and Super Speedy Swatching Service.
- Maria, the self-proclaimed Grand Master Wikkidwhore, for her tireless efforts to promote us from the very early days.
- All our other followers and customers. Check out some of their profiles and stunning pics on social media and show these guys and gals some support.